TEC MARKETPLACE

Unlock Your Business Potential with Marketplace

Discover a wide range of products, services, and digital offerings, all in one convenient online destination

Platform Overview

What is TeC Marketplace?

TeC Marketplace is a pre-built, enterprise-grade marketplace platform designed specifically for telecom operators, MVNOs, and fintech organizations . Unlike basic e-commerce solutions, it enables true marketplace dynamics with multi-vendor support, regulated payment flows, and deep integration with telecom systems.

Beyond E-Shop

More than a simple online store — a full multi-vendor marketplace ecosystem enabling third-party sellers.

Regulated Payments & Escrow

Built-in escrow, settlement, and revenue sharing designed for compliance in regulated telco and fintech environments.

Physical, Digital & Subscriptions

Sell devices, SIM cards, data plans, digital services, and recurring subscriptions all in one platform.

Enterprise Scale

Architected for national-scale deployments with multi-region support, high availability, and enterprise security.

Built for Telecom Operators & MVNOs

Multi-Vendor & Partner Marketplace

Escrow and Revenue Sharing Engine

Omnichannel: Web, Apps, Super-Apps, POS

Marketplace Features

Payment

Secure and versatile payment solutions

Customer Service

Enhanced customer support management

User Management

Robust user account administration

Product & Auction management

Manage products and online auctions

Reporting & Data Analysis

Gain insights with data analytics

Partner Management

Streamlined partner onboarding and operations

Inventory Management

Efficient inventory control and tracking

Content Management

Easy content creation and publishing

Order Management

Streamline order processing and fulfillment

Campaign & Promotions

Drive sales with marketing tools

Target Audience

Who Is TeC Marketplace Built For?

Purpose-built for organizations that need enterprise-grade digital commerce with telecom and fintech integrations.

Telecom Operators & MVNOs

Transform your digital commerce strategy with a purpose-built marketplace that understands telco operations, billing, and provisioning.

Key Use Cases: 

  • Device + data bundle sales

  • Partner device distribution

  • B2B and B2C unified commerce

  • Regional franchise support

Fintech & Mobile Wallet Providers

Monetize your wallet ecosystem with an integrated marketplace. Enable payments, escrow, and merchant settlements.

Key Use Cases:

  • Wallet monetization

  • Merchant payment processing

  • Escrow-based transactions

  • Financial compliance ready

Enterprise Digital Businesses

Launch regulated digital commerce with enterprise controls, compliance features, and scalable architecture.

Key Use Cases:

  • Multi-vendor marketplace

  • Partner ecosystem management

  • Enterprise security & SSO

  • Hybrid cloud deployment

Our Focus Areas

Design and Development

  • Dedicated merchant portals for E-shop Management through digital channels
  • Logistic Partner digital onboarding and management
  • Catalogue Management
  • Inventory Management
  • Partner revenue management
  • Partner region management

Channels

  • Consistent customer experience across business units and touchpoints that include Mobile Applications, Web Interfaces, Wearables, SMS, and Email.
  • Omnichannel enablement for Purchases
  • Digital acquisition through other Channels

E-shop Payments

  • Payments Integrations
  • Customer self-assurance
  • Mobile self-service and account management
  • Multiple payment methods that include Mobile payments, Credit/Debit Card, and COD

Marketing & Propagation

  • Digitized product, Services, and Digital Services catalogue
  • Drive digital product life cycle management
  • Driving pricing innovation
  • Product experience engineering
  • SEO & Social listening
  • Data analytics

Platform Capabilities

Core Platform Capabilities

Everything you need to launch, operate, and scale a telco-grade digital marketplace.

Multi-Vendor Marketplace Engine

Enable third-party merchants and partners to sell through your platform with complete autonomy.

  • Merchant onboarding & KYC
  • Independent merchant storefronts
  • Region-based operations
  • Merchant self-service portal

Payments, Escrow & Revenue Sharing

Comprehensive payment processing with built-in escrow and automated settlement for marketplace transactions.

  • Mobile wallets, cards & COD
  • Configurable commissions
  • Automated settlements
  • Revenue share management

Centralized Product & Service Catalogue

Manage all products, services, and subscriptions across channels from a single source of truth.

  • Devices, SIMs & accessories
  • Subscriptions & recurring plans
  • Bundles & promotional offers
  • Real-time omnichannel sync

Logistics & Fulfilment

End-to-end order fulfilment with shipping partner integrations and flexible delivery options.

  • Shipping partner onboarding
  • Real-time order tracking
  • Store pickup options
  • Delivery rules engine

Unified Backend

Single source of truth for products, inventory, orders, and analytics

Omnichannel Commerce

Omnichannel by Design

Deliver consistent shopping experiences across every touchpoint. One unified backend powers web, mobile, super apps, POS, and customer service — with synchronized cart, inventory, and analytics.

Web & Mobile Web

Responsive e-commerce storefronts

POS & APIs

Point of sale integration

iOS & Android Apps

Native mobile applications

SMS & Email

Conversational commerce

Super Apps

Embedded commerce experiences

Customer Care

Agent-assisted ordering

Growth & Analytics

Marketing, Growth & Analytics

Deliver consistent shopping experiences across every touchpoint. One unified backend powers web, mobile, super apps, POS, and customer service — with synchronized cart, inventory, and analytics.

Promotions & Bundling

Create dynamic bundles, flash sales, and promotional campaigns with flexible pricing rules.

Campaign Management

Plan, execute, and track marketing campaigns with integrated coupon and voucher systems.

Cross-sell & Upsell

Intelligent product recommendations and bundle suggestions to maximize cart value.

Assisted Shopping

Enable customer care agents to assist customers with orders and recommendations.

SEO-Ready Structure

Optimized product pages, clean URLs, and structured data for maximum search visibility.

Advanced Analytics

Comprehensive dashboards for merchants and marketplace operators with real-time insights.

TeC Marketplace Architecture

  • E-shop allows all type of user to make purchases over their preferred device i.e. Web, Mobile Web and APIs for other channels that for other form factors which can be mobile apps, or POS
  • Authentication and notification channels include Email and SMS. Customer support is managed though CC interfaces
  • All channels are managed centrally through a common backend system. This allows omnichannel enablement

Enterprise Security

Enterprise-Grade Control & Security

Built for regulated industries with comprehensive security controls, compliance features, and flexible deployment options that meet the strictest enterprise requirements.

Role-Based Access Control

Granular permissions for admins, merchants, and operators with complete audit trails.

Flexible Deployment

On-premises, private cloud, hybrid, or SaaS deployment options to meet your security requirements.

Dispute & Returns Management

Built-in workflows for handling disputes, refunds, and returns between buyers and sellers.

API-First Integration

RESTful APIs for seamless integration with BSS, CRM, ERP, and existing enterprise systems.

KYC & Compliance Ready

Merchant verification, document management, and regulatory compliance frameworks.

Audit & Monitoring

Comprehensive logging, real-time monitoring, and security event tracking.

Advanced Catalogue Features

  • Digitized Product, Services and Digital Services catalogue allows great opportunity to sort, filter, upsell cross sell, recommend and bundle offerings from multiple merchants hence increasing the order size
  • E-shops pricing innovation that is primarily based on consolidated catalogue. This allows for flexibility based on seasonality of items and offerings

Discover TeC Marketplace

E-Shop delivers a rich digital marketplace, providing seamless transactions, robust partner management, and insightful data analytics to optimize your online experience

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Frequently Asked Questions

Everything You Need to Know

Get answers to common questions about TeC Marketplace, its capabilities, and how it can transform your digital commerce strategy.

What is TeC Marketplace and how is it different from a regular e-commerce platform?

TeC Marketplace is an enterprise-grade, multi-vendor marketplace platform purpose-built for telecom operators, MVNOs, and fintech organizations. Unlike standard e-commerce platforms, it includes built-in escrow payments, revenue sharing engines, merchant onboarding with KYC, telecom-specific integrations (BSS, CRM, billing), and support for physical devices, digital services, and subscription products — all designed for regulated industries at national scale.

Which industries and businesses is TeC Marketplace designed for?

TeC Marketplace is specifically designed for Telecom Operators, MVNOs (Mobile Virtual Network Operators), Fintech companies, Mobile Money providers, and enterprise digital commerce organizations. It’s ideal for businesses looking to launch multi-vendor marketplaces, monetize digital wallets, sell devices and connectivity bundles, or enable third-party merchant ecosystems.

Can TeC Marketplace handle multi-vendor and third-party merchant onboarding?

Yes, TeC Marketplace includes a comprehensive multi-vendor engine with merchant onboarding workflows, KYC verification, independent merchant storefronts, region-based operations, and configurable commission structures. Merchants can manage their own products, inventory, and orders while the marketplace owner maintains full control over settlements and revenue sharing.

What payment methods and escrow capabilities does TeC Marketplace support?

TeC Marketplace supports mobile wallets, credit/debit cards, bank transfers, and cash on delivery (COD). It includes a built-in escrow engine for secure transactions, configurable revenue sharing and commission models, automated settlement workflows, and integration with major payment gateways and mobile money platforms.

Does TeC Marketplace support omnichannel commerce?

TeC Marketplace supports mobile wallets, credit/debit cards, bank transfers, and cash on delivery (COD). It includes a built-in escrow engine for secure transactions, configurable revenue sharing and commission models, automated settlement workflows, and integration with major payment gateways and mobile money platforms.

Can TeC Marketplace integrate with existing telecom systems like BSS, CRM, and ERP?

TeC Marketplace is built API-first and designed for enterprise integration. It connects seamlessly with BSS (Business Support Systems), CRM platforms, ERP systems, billing engines, inventory management, and other enterprise software commonly used by telecom operators and large organizations.

What deployment options are available for TeC Marketplace?

TeC Marketplace offers flexible deployment options including on-premises installation, private cloud hosting, hybrid cloud configurations, and managed SaaS deployment. This flexibility ensures compliance with data residency requirements and security policies common in telecom and financial services.

How does TeC Marketplace handle logistics and order fulfillment?

The platform includes comprehensive logistics management with shipping partner onboarding, real-time order tracking, delivery zone configuration, store pickup options, and fulfillment rules engine. It supports multiple fulfillment models including merchant-fulfilled, marketplace-fulfilled, and hybrid approaches.

What analytics and reporting capabilities are included?

TeC Marketplace provides advanced analytics dashboards for marketplace owners and merchants, including sales performance, revenue analytics, customer insights, inventory reports, and operational metrics. It supports custom reporting, data exports, and integration with business intelligence tools.

Is TeC Marketplace suitable for regulated industries and compliance requirements?

Yes, TeC Marketplace is built for regulated industries including telecom and financial services. It includes KYC verification workflows, audit trails, role-based access control, dispute management, data privacy controls, and configurable compliance rules to meet regulatory requirements across different jurisdictions.

What types of products and services can be sold on TeC Marketplace?

Yes, TeC Marketplace is built for regulated industries including telecom and financial services. It includes KYC verification workflows, audit trails, role-based access control, dispute management, data privacy controls, and configurable compliance rules to meet regulatory requirements across different jurisdictions.

How does the revenue sharing and commission system work?

The platform includes a configurable revenue sharing engine that allows marketplace owners to set commission rates by merchant, category, or product. It supports tiered commissions, promotional overrides, automated calculations, and transparent settlement reports for all parties.

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